Initial Disclosure Document
Introduction
The purpose of this document is to explain what we do and how we’ll work with you. This covers our services, how we get paid, how we process your data, and what to do if you’d like to make a complaint. It’s important that you read and understand this document. The term ‘York Lane’ or ‘us’ refers to the owner of the service. The term `you’ or ‘your’ refers to the user of the service.
Our Services
At York Lane, we help businesses access finance from a wide range of lenders that are suitable for your requirements (based on the information you disclose to us). We will provide you with information about the finance and the provider to ensure you understand the conditions of any offer before you decide to proceed.
You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products/options that may be available to you. You will then need to make your own choice about how to proceed. We will make reasonable efforts to provide support for the service. However, no guarantee is made as to the availability or response time of the Service, and we have the right to withdraw access at any time.
If for any reason, you wish to make a complaint about our service, you can do this by writing to us.
Our Charges
We will not charge you any fee for our service as we receive payment directly from the lender(s) based upon the successful provision of finance. If you would like to know how much we will be paid by the lender, we will disclose this information to you on request.
Data Protection
When we provide services to you we will need to gather information about your personal circumstances. The information you provide to us will be subject to the Data Protection Act 1998 (the “Act”). By signing this document you consent to us or any company associated with us processing, both manually and by electronic means, your personal data for the purposes of providing advice, administration and management.
“Processing” includes obtaining, recording or holding information or data, transferring it to other companies associated with us, lenders or statutory, governmental or regulatory bodies for legitimate purposes including, where relevant, to solicitors and/or other debt collection agencies for debt collection purposes and carrying out operations on the information or data. In order to provide services to you we may be required to pass your personal information to parties located outside of the European Economic Area (EEA). All parties we work with outside of the EEA are Safe Harbour Compliant, meaning their data protection standards are considered to be equally rigorous as EEA countries.
We may also contact you or pass your details to other companies associated with us to contact you (including by telephone) with details of any other similar products, promotions, or for related marketing purposes in which we think you may be interested.
The information provided may also contain sensitive personal data for the purposes of the Act, being information as to your physical or mental health or condition; the committing or alleged committing of any offence by you; any proceedings for an offence committed or alleged to have been committed by you, including the outcome or sentence in such proceedings; your political opinions; religious or similar beliefs; sexual life; or your membership of a Trade Union. If at any time you wish us or any company associated with us to cease processing your personal data or sensitive personal data, or contacting you for marketing purposes, please let us know.
You may be assured that we and any company associated with us will treat all personal data and sensitive personal data as confidential and will not process it other than for a legitimate purpose. Steps will be taken to ensure that the information is accurate, kept up to date and not kept for longer than is necessary. Measures will also be taken to safeguard against unauthorized or unlawful processing and accidental loss or destruction or damage to the data. Subject to certain exceptions, you are entitled to have access to your personal and sensitive personal data held by us. You may be charged a fee (subject to the statutory maximum) for supplying you with such data.
